Today’s forward-moving, successful businesses simply must have videoconferencing in their arsenal. Whether you’re trying to make a sale, start a new partnership or communicate an idea, there is no substitute for being able to talk face-to-face. In today’s global, digital economy, where businesses have contacts all over the world and may have employees in a variety of locations as well, the most effective form of face-to-face communication is videoconferencing.
Not only should you use videoconferencing technology, but you should also practice effective videoconferencing. Here is a breakdown of some videoconference best practices so you can use this technology in the most effective way for your business.
There are a few do's and don’ts that are important to keep in mind during videoconferencing.
First, whether you are the leader of the conference or simply a participant, try to check in a little early. There is always the chance that technical issues could pop up or a slow connection could cause unexpected delays, and it’s better to be early and have to wait a little bit for everyone to check in than to miss critical information or keep people waiting.
In general, you should treat a videoconference as if it were a live conference where everyone is in the same room, whether you are the only person checking in remotely or everyone is videoconferencing in. That means dress appropriately, don’t eat or bring food into the meeting. and make sure you are joining the conference from somewhere private where you can close the door and warn passersby not to interrupt.
Successful videoconferencing starts with the right videoconferencing software and hardware. In today’s environment, you have a number of videoconferencing software options to choose from. Some companies are fine with basic social videoconferencing software like Skype or Zoom, while others will want to adopt a more professional quality videoconferencing software platform like ezTalks Cloud Meeting, RingCentral Office for Business or Cisco WebEx.
The best software and the best etiquette won’t help you if you are dealing with technical glitches. That is why it is so important to make sure your system includes the highest-possible quality cameras and microphones for clear, reliable video and sound. You also must have a reliable internet connection and a dependable, connected network. Nothing kills communication faster than a feed that freezes, cuts out or is hard to hear.
If you don’t have enough internet bandwidth, freezing, delays, and choppy video and sound will result. You may find this happening when you have multiple cameras and many people are trying to talk over an internet connection that is inadequate for your purposes. When this happens, it’s easy to become flustered.
Fortunately, you can often avoid this problem by making sure you have an adequate internet connection beforehand. A professional network design specialist, like those on the team at Intellicom, can help you figure out just what kind of internet system you need to help ensure clean, uninterrupted videocommunications and can set it up for you as well.
Naturally, if your internet connection is great but your hardware, cameras and microphones, are subpar, you will suffer quality problems even though the signals are getting through. This can lead to a sense of lack of professionalism and inadequate respect for your own business or the time of the conference participants. That is why it is so important to make sure you have the best equipment and internet connection for the job.
Intellicom Videoconferencing Solutions for Businesses
Intellicom can provide complete, state-of-the-art audiovisual videoconferencing services for your business in the North Carolina area. We have a variety of videoconferencing systems to meet your needs and your budget, systems that can enhance collaboration, improve communication and provide you with clear, consistent video and sound meeting after meeting. We also have experienced personnel and tools to help you set up a reliable network and internet system so you never have to worry about being connected.
To learn how we can put our videoconference systems to work for your business, contact us today.