2902 South Miami Boulevard
Durham, NC 27703
Phone: (919) 980-4295
Surveillance Services

Commercial Video Surveillance Services

Your livelihood depends on your ability to keep your employees, your customers and your company assets safe from harm — and that means knowing where to turn for top-quality video surveillance support. Retailers and a variety of other business owners throughout the RTP area have come to rely on Intellicom for industry-leading technical support and customer care. As a full-service, family-owned business ourselves, we know you need somebody in your corner.


Burglars and other intruders have increasingly sophisticated tools at their disposal, which means you need constant vigilance if you want to keep your property and assets safe. One of the first major steps you can take toward achieving peace-of-mind is installing a video surveillance system on your properties. Throughout Charlotte, Raleigh and the entire region, we’ve helped businesses large and small find the perfect wireless video detection systems for their needs.


Choosing Intellicom for your security needs means partnering with a finely-honed support system capable of 24/7 monitoring. We’re everywhere in North Carolina where folks want reliable, cost-effective property maintenance and personable, long-term support 


Intellicom for Video Surveillance Systems

All of us here at Intellicom are proud of our status as an industry-leader in the IP video camera and video surveillance industry of North Carolina. Security is something we’re passionate about, and we can help you learn more about the benefits of IP camera systems — benefits like crystal clear, high-definition picture quality and straightforward installation.


Taking security seriously in the 21st century means thinking beyond a simple perimeter intruder detection system. What your business needs is a comprehensive system for internal loss prevention as well as outside hazards. If your situation warrants it, we can also tie your on-site system in with local emergency phone services to make sure help arrives right on time if the worst should happen.


Video Surveillance Solutions for Enterprise

If your business occupies a multi-building campus or has several locations, we have the experience and the resources to help you build a smart and reliable security system. We’re far more than a small-scale security company for residences or mom-and-pop stores — we can handle the toughest challenges

We’ve got an eye for quality, which is why we choose to offer our customers top-shelf equipment from Exacq, Hikvision and Milestone. These folks know what they’re doing and design with quality and expansion in mind. Even if your business grows to encompass multiple locations across the globe, our specialty is making sure the system we put together for you can grow with you over the months and years.

Intellicom USA specializes in the following areas and services:

  • High-definition video surveillance systems

  • Video recording and encoding tools

  • Software and licenses

  • Full system engineering and design services

  • Installation, upgrades and general service


Internal cameras throughout your building or campus, plus perimeter intrusion detection and centralized control and monitoring, means total peace-of-mind for RTP- and Fayetteville-area business owners. When you choose Intellicom for your on-site security needs, you get a single system that serves multiple locations and fulfills multiple needs.


Video Surveillance Services

Video Event Verification

This can be used with any of our intrusion detection systems and video surveillance recorders to provide our operators access to tour your facility in the event of an alarm only. Significantly decreases police response time. In some jurisdictions, police will not respond to alarms without “verified response.”

Cloud Recording

With more and more data being stored off site, Intellicom is proud to be the leading provider of “cloud” based video surveillance systems. Whether used as the primary storage location, or as a backup to on-site storage, you can rest assured that your video will be accessible when you need it.

Video Monitoring

Utilizing either our analytics software or our Videofied solution, we can use cameras to not only display video but to notify us when someone is on your property that shouldn’t be. The cameras now take the place of numerous security guards and allow our monitoring operators to quickly respond.

Guard Tour

We can automatically connect to your cameras to tour your facility at periodic times throughout the night, day, or weekend. More effective than an on-site security guard and much more affordable!

Preventative Maintenance

With a preventative maintenance contract, our service team will visit your site at scheduled times throughout the year to inspect, clean, test, and verify correct operation of all components on the system.

Health Monitoring

There is nothing worse than finding out that a camera has gone offline or a hard drive has malfunctioned when you need a recording the most! With our health monitoring service, we monitor the overall “health” of your system to make sure that it is running correctly and to notify you of any errors.


Perimeter Intrusion Detection Systems

Property and business owners in RTP and the surrounding regions are discovering the benefits of bundling motion tracking technology with thermal imaging and even radar to close security gaps, secure large or topographically difficult properties and generally bring a sense of safety to your home away from home.

Intellicom USA has experience installing intrusion detection solutions in:

  • Scrap and storage yards, plus other larger and more difficult properties

  • Parking facilities and vehicle yards

  • Fence Lines

  • Any type of property border


Every property comes with security blind spots — and even if they seem difficult to detect, there’s probably a burglar somewhere with the know-how required. We’ll walk your property and help you discover any special requirements.


Think of it as a long-term investment in your bottom line: it’s one part loss prevention and one part hedge against liability, since intruders who can’t enter your property also can’t get injured on your property.


Real-Time Event Verification, Cloud Recording and Total Video Monitoring

Our on-site security solutions wage a three-pronged defense against intruders:

  • Video event verification: You can’t always be on-site at your business — and that means you need a smart security system that can tell you in real-time when unscheduled events occur. But we go beyond that by offering 24/7, full-service, comprehensive support for our business security camera customers in Durham, Raleigh, RTP and all across North Carolina.

  • Cloud recording: Thanks to modern technology, there’s no need to store surveillance footage on cassettes or DVDs any longer. With cloud-based recording systems, your videos are kept safely offsite to protect against loss or damage — but remain accessible should you need to review the footage.

  • Preventative maintenance: Intellicom USA offers comprehensive preventative maintenance contracts for interested parties. Our dedicated service team can work with you to develop a maintenance schedule to ensure your equipment is always doing its best possible work and your company assets remain protected.

  • System health monitoring: Finally, discover the peace-of-mind that’s possible when you’ve got a security team proactively monitoring the health of your entire system. Don’t wait until a camera fails — instead, choose a security provider who can let you know about potential problems before they get worse.


Wireless Video Detection Systems and Video Surveillance Services

Intellicom USA is a proud partner of Videofied technology, which combines the most attractive features of intruder detection with the recording of short bursts of video to provide a robust and comprehensive barrier to unauthorized activity. Restaurants, construction companies, real estate developers, cell tower lease holders, industrial park owners, retailers and car dealership owners have all put their assets and livelihoods in our capable hands — and testimonials from our enthusiastic customers confirm we’ve been up to the challenge. We specialize in video surveillance for restaurants and other local industries and locations, including:

different types of surveillance services


Have we convinced you? We’re looking forward to hearing from you and learning about how we can help secure your business. Get in touch today to learn more about our company, our team members and the thoughtful, proactive approach we bring to telecommunications.

Request More Info

Contact Intellicom for more information about how our solutions can help your business.